Objective
This agreement provides a description of how a mouse embryo assay requested by CUSTOMER will be performed at FertiPro NV.
Responsibilities
- It is the responsibility of FertiPro NV to assure that a mouse embryo assay requested by CUSTOMER is performed according to this Standard Operating Procedure (SOP) and according to FertiPro’s internal work procedures and instructions.
- It is the responsibility of CUSTOMER, with each request, to complete the Sample Submission Form in Annex of this SOP with all necessary information and requirements in order for FertiPro NV to perform a mouse embryo assay that meets CUSTOMER’s needs. Further, CUSTOMER is responsible to ship an adequate volume of the required test sample(s) under adequate conditions to FertiPro NV and to keep FeriPro N.V. updated on these shipments (e.g. tracking number).
Test requests
A mouse embryo assay is requested by CUSTOMER via email (test@fertipro.com) by providing the completed Sample Submission Form in Annex of this SOP.
If upon receipt of the samples by FertiPro NV there would be any unclarity (i.e. on the identification of the test samples, on the test procedure to follow, …) or deviation from a specified condition, CUSTOMER will be contacted to provide more information before a mouse embryo assay is started by FertiPro NV.
Reporting results
Mouse embryo assay results are documented on a MEA-Certificate of Analysis (MEA-COA) according to FertiPro’s internal procedures and instructions. Compiled MEA-COAs are provided to CUSTOMER as PDF by email.
Failure and retests
FertiPro NV will notify CUSTOMER via email or telephone in case of failure of a performed mouse embryo assay. Confirmation will be asked to CUSTOMER to schedule a re-test. Retesting will be performed on an unopened back-up sample. If no back-up sample is available, CUSTOMER will be asked to provide an additional test sample.
Administrative notes
- All records related to a mouse embryo assay are retained by FertiPro NV for a period of 10 years.
- Invoices will be mailed to CUSTOMER upon completion of the requested mouse embryo assay(s).
- After testing, test samples will be discarded at FertiPro NV, unless it is otherwise stated by CUSTOMER.
- FertiPro NV guarantees impartiality in all mouse embryo assays performed.
- FertiPro NV guarantees confidentiality in all information obtained during mouse embryo assays performed on CUSTOMER’s test product(s). No information will be placed in the public domain, unless this would be required by law (in which case CUSTOMER would be notified, as permitted by law).
Internal references
| FP26 I02 | Instruction: Performing a mouse embryo assay.2 |